nilo

Who do we collect data from

 

We collect data differently depending on how you interact with us:

• User – someone who has signed up for an account with Nilo Collaborations for either a Paid Version or a Free Version

• Participant – someone who joins a Session in Nilo

• Visitor – someone who visits any of our Websites, sends us emails or in any other way interacts with us or uses parts of our Services without having signed up with Nilo Collaborations.

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What data do we collect

 

We collect the following data depending on who you are:

 

• Contact information – Your name, email address and billing address.

• Interaction Information – information on how you use the Services and your system activities such as dates, times, and details of log-on and log-off, as well as information on your history with Nilo Collaborations, technical data such as page response times, download errors, personal preferences, your interactions with customer service, etc. 

• Device Information – your IP address, user agent, browser settings, operating system and screen resolution.

• Additional Information – Other information submitted by you to our Websites or  otherwise communicate with Nilo Collaborations.

• Cookie information – See our Cookie Policy for more information.

 

Unless you have an Enterprise-licens, in which case your organisation acts as our customer, you are liable for personal data submitted by you in Sessions or by participants in their interaction with your Sessions. Nilo Collaborations will only store such personal data to the extent provided and as a result of your use of the Application.

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How we process your data

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Users

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Contact and Device information

- Set up account

- Logging into account

- Send you invoices

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Contact, Device and Additional information

- Communicate with you

- Provide support

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Contact, Interaction, Device and Cookie information

- Monitor incidents to detect errors and troubleshoot the Services

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Cookie information

- Provide security measures

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Contact and Additional information

- Direct marketing

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Participants

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Device information

- Join sessions

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Contact information

- Receive invitations to sessions

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Contact (if you have provided us with your email), Additional and Cookie information

- Direct marketing

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Cookie information

- Provide security measures

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Visitors

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Contact (if you have provided us with your email) and Cookie information

- Direct marketing

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Contact (if you have provided us with your email)

- Send you invoices

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Contact information (if you have provided us with your phone number or email)

- Communicate with you

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Cookie information

- Provide security measures

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How long is my data stored

 

You can delete your Sessions and results when you are logged into our Application. You can delete your Account by sending us an email requesting it to hello@nilocollab.com.

 

We store personal data for the time needed as described in this Privacy Policy. We may store personal data longer if required to fulfil legal requirements.

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Changes to this Privacy Policy

 

This Privacy Policy may change at any time due to laws and regulations and changes to our business. Changes will be posted on this page.

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Contact

 

If you have any questions, don't hesitate to contact us here.